ECOMMERCE RETAILER AND WHOLESALER Challenges
THE CHALLENGE
A UK-based company retailer of consumer products with a strong eCommerce presence wanted to grow the business without increasing cost and complexity in their operations.
THE PROBLEM
The manually driven warehouse fulfilment process was unable to cope with demand. Paper-based solutions were inefficient, slow, and subject to picking error. They wanted to automate their picking and warehouse operations using existing staff.
THE SOLUTION
Threefold:
- Integration of eCommerce platform with new WMS using API tools.
- Introduce structured, formal item master to support efficient, bar-coded stock control and reduce errors.
- Implementation of a cloud-based WMS to improve key warehouse processes e.g., eCommerce customer orders create picks in WMS system that are sent directly to handheld scanners in the warehouse.
Plans are now in place to automate the despatch process and carrier label generation.
Are you worried that a warehouse management solution will be too expensive, or that you will be trapped in a long contract? To arrange a demo or discuss your requirements, give THINK a call on 0330 350 0715, email enquiries@tkinv.com or complete the Quick Quote form below. We can work with your business to help save you money and drive down costs.